Many corporate networks, schools and public wifi block every port except the standard web ports. If your stream runs on port 8000, those listeners cannot get through.
What to do about it
Also offer your stream over port 80 or via the https address on port 443. Almost every network allows those two, because otherwise the whole internet would stop working.
How to test it
- 1Ask someone on an office network to open your stream.
- 2If it fails, give them the https address of your SSL proxy.
- 3If that works, use that address everywhere from now on.
Always put the https address as the main link on your website. It works in most places and also prevents the mixed content block.
Which networks block what
| Network | Port 8000 | Ports 80 and 443 |
|---|---|---|
| Home | Usually open | Open |
| Office | Often closed | Open |
| School | Usually closed | Open |
| Public wifi | Often closed | Open |
| Mobile network | Usually open | Open |
In short: the https address works everywhere, the one with a port number does not. So use the https address as your main link everywhere and keep the port address for your own tests.
What to tell listeners
If someone reports the stream does not work at their office, ask them to try the https address. Nine times out of ten that solves it. If it still fails, the network is probably blocking all audio and there is nothing we can do about that.